You will also receive a Track & Trace number for these shipments. At ilovekinky.com you have the right to return an item within 30 days, without giving any reason (right of withdrawal). Within this period you may view, assess and/or try on the item as you would in a store, unless stated otherwise. To ensure that your return is processed quickly, you can easily use our return form. To cancel or return (revoke), you can also use the return form. You have the right to cancel your purchase within 30 days. For all conditions, read further below. After revoking your order, you must return the items within 30 days after reporting the revocation. By registering your return in advance, your return can be processed quickly. You can return both clothing and other items at ilovekinky.com. When returning your order, please ensure that your return shipment meets the following requirements: The product is in its original condition - as far as reasonably possible - and is in factory packaging The product is complete You can indicate that you wish to exercise your right of withdrawal by completing the return form. After registration, you will receive an email with further information and a free return label. However, you are not obliged to use the return form, because the right of withdrawal also applies without the form. Refund amount Applying the right of withdrawal does not invalidate your possible payment obligation. You will have to pay within the set period. If a credit has been created by processing the return in our administration and you have paid for the order in advance with Ideal, we will refund this immediately. If you return the entire order, the shipping costs will be waived. We will refund you using the same payment method with which you paid us. We will refund the full purchase amount as soon as possible, at the latest within 14 days after cancellation. Cancellation occurs from the moment you have informed us of the cancellation of the purchase. If the product is used or damaged, we can charge costs for depreciation. You are only liable for the depreciation of the goods that is the result of the use of the goods, which goes beyond what is necessary to determine the nature, characteristics and functioning of the goods. Please note! The following items cannot be returned for hygiene reasons (this is also legally determined): Lubricants, creams and tablets Condoms Sex toys Pantyhose, stockings, thongs, Catsuits and wigs The above-mentioned items can only be returned if the item appears to be defective. Defects must be reported to ilovekinky.com as soon as possible. You can do this by using our return form. Returns If you want to return an item, please use our return form so that we can process your return quickly. After registration, you will receive an email with further information and a free return label. The original shipping costs will be removed from the invoice after receipt of the return if you return the entire order. Cancellation of your order Every order can be cancelled without giving reasons. Provided that this order has not yet been shipped. As soon as your order has been shipped, you will receive a shipping confirmation from ilovekinky.com. Do you want to cancel your order after you have received an order confirmation? Then answer your order confirmation or contact us by phone or fill in the return form. The cancellation of the order will be confirmed by e-mail. As soon as your request for cancellation has been confirmed by us, ilovekinky.com will refund the paid amount within 14 days after dissolution (revocation). To cancel (revoke) you can also use the return form. You have 30 days to do this.